The Federal Trade Commission and chair Lina Khan are plagued by classic mismanagement

A report from the U.S. House Judiciary suggests that the FTC is hobbled by classic mismanagement.
A report from the U.S. House Judiciary suggests that the FTC is hobbled by classic mismanagement.
Ting Shen—Bloomberg/Getty Images

Good morning.

It’s easy to understand why CEOs want nothing to do with U.S. politics. As Saturday’s South Carolina primary results demonstrate, the Republican Party remains enthralled to Donald Trump, who won business support for overhauling corporate taxes, but also alienated business leaders with attacks on global trade, democratic institutions, rule of law, human rights, etc. On the other side is President Joe Biden, who deserves praise for overseeing passage of the bipartisan infrastructure act and the most sweeping climate-related business incentives in history, but also has filled his government with regulators pursuing blatantly anti-business agendas.

On the latter point, it’s worth reading last week’s report on the Federal Trade Commission from the staff of the House Judiciary Committee. For decades, the FTC was respected on both sides of the aisle for its professional leadership and bipartisan approach to enforcement and policy making. But as this report makes clear, under chair Lina Khan the agency has not only been captured by an ideological agenda, but also plagued by classic mismanagement. Agency managers—who according to political contribution data are far more likely to support Democrats than Republicans—complain of “stated objectives that sound more like progressive buzzwords than actual direction,” routine “scapegoating of career staff,” micromanagement, unnecessary delays that sap morale, and an overall disregard for whether or not the agency can win in court.

Is there a political agenda behind this staff report? Sadly, in Washington these days, political agendas drive everything. But I was struck by the data from the Federal Employee Viewpoint Survey. Asked whether senior leaders of the agency maintain high standards of honesty and integrity, employees at the FTC scored their agency at 87% in 2020, but 53% in 2021, 49% in 2022 and 58% in 2023. On the key question of whether senior leadership generates high levels of motivation and commitment from staff, scores dropped from 80% in 2020 to under 50% in each of the subsequent three years. Readers of this newsletter know that I believe employee surveys provide an invaluable window into organizational effectiveness. On that score, the FTC is failing. Compared to other federal agencies, it has dropped from the highest-rated agency to one of the lowest. 

Count that as one more government institution undermined by polarization of American politics. And while CEOs may want to steer clear, in the long run they can’t. Far-sighted CEOs now recognize their companies can’t survive on a planet headed for climate disaster. Those companies also can’t survive in country whose government persistently prizes political point-scoring over practical problem solving. Like it or not, America’s political dysfunction is a problem for business.

You can read the report here. Other news below.


Alan Murray
@alansmurray

alan.murray@fortune.com

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This edition of CEO Daily was curated by Nicholas Gordon. 

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